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Email Etiquette
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Course Curriculum
Module 1
Introduction
Module 2
Points to remember
Chapter 1: Don’t fire off a negative email in haste
Chapter 2: Proofread your emails
Chapter 3: Follow a proper email format
Chapter 4: Check that the recipient’s name is correct
Module 3
Email writing
Chapter 1: Use emoji’s sparingly
Chapter 2: Use shorthand in specific circumstances only
Chapter 3: Keep emails concise
Chapter 4: Ensure subject lines are short and specific
Chapter 5: Use proper salutations
Chapter 5.1: Use proper salutations
Chapter 6: Check email tone
Module 4
Timing
Chapter 1: Respond to emails promptly
Chapter 2: Don’t send emails over the weekend
Chapter 3: Remember to set out-of-office messages
Chapter 4: Example 1
Chapter 4: Example 2
Thank you
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Shivanand Pashupati
2 months ago
Good
SR
Smitha Rao
8 months ago
Greatest course
SC
Sameer Chawla
8 months ago
Super helpful
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